PROGRAM

Supervisory Training for Department Heads and Managers is a class specifically designed for working supervisors in long term care.  The material presented comes from real life supervisory challenges in assisted living and nursing homes.  The agenda includes specific, practical ways to handle challenges such as absenteeism, employees with performance or attitude issues, juggling multiple tasks and building a rewarding relationship with employees, co-workers, and your supervisor.

TARGET AUDIENCE 

•  Administrators
• Assisted Living Managers
•     
• All Department  Heads / Managers

CEU—5.5

• Administrators   
• Assisted Living Managers     
• Social Work    
• Activity Professional   

OBJECTIVES      

1. To identify the responsibilities and characteristics of an effective supervisor.        
2. To learn practical time management and delegation techniques.        
3. To learn how to successfully implement employees accountable.        
4. To practice useful communication skills when interacting with employees, co-workers, and supervisors.        
5. To learn how to empower employees and build an effective team.