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Posted by Goodwin House - Alexandria on 09/27/2022 in Senior Housing
Chief Operating Officer

Chief Operating Officer

Goodwin Living

Employment Type

As a Washington Post Top Ten Workplace for the last four consecutive years and affirmed since 2019 as BBB+ by Fitch Ratings, Goodwin Living is a dynamic, faith-based, not-for-profit and growth focused organization serving more than 2,500 older adults in the National Capital Region.

What Makes Us Awesome!

At Goodwin Living, we feel deeply connected to our work. We create meaningful relationships and have opportunities to grow our skills. We come from all around the world yet share the following qualities (that we hope you share, too!):

  • Compassion that is rooted in a love of people
  • Ambition to make a difference in the lives of others
  • Desire to be a part of a mission-driven team

Apply at https://recruit.hirebridge.com/v3/careercenter/v2/details.aspx?jid=595749&cid=6741&locvalue=1085

About the Position 

Goodwin Living is seeking an exceptional Chief Operating Officer (COO) with a heart for mission and enthusiasm for our exciting growth journey to serve more older adults across the National Capital region. With lives touched more than doubling in the last three years, Goodwin Living has five service lines all in growth mode through organic growth, affiliations and acquisitions. Led by an aligned and passionate management team and fueled by the mission dedication of nearly 1,100 team members, our faith-based not-for-profit continues to bring insight, quality and innovation to supporting, honoring and uplifting the lives of older adults and those who care for them, We approach 2023 and the future energized by our 2022 rebranding to Goodwin Living, which has been enthusiastically received by stakeholders and the market.

Reporting to the CEO, the COO serves on the Goodwin Living Strategy Team which consists of the parent organization’s officers. This COO plays a leading role in setting goals, setting the operational vision for excellence and innovation, aligning systems for maximum effectiveness in service delivery and efficiency and talent development. 

The COO oversees the Goodwin Living campus-based operations, including Life Plan Communities (entrance fee models with full continuum of care) and rental communities.

 In addition, the COO leads efforts to deliver innovative services that foster well-being, including spiritual life and brain health.

Job Duties

The COO Reports to the CEO and Leads a Variety of Key Initiatives:

  • Operational Vision and Planning for Senior Living Campuses
  • Organizational and Systems Alignment and Performance
  • Lifestyle Enrichment, Clinical Standards of Care and Wellness Operations and Initiatives for Residents of Senior Living Campuses
  • Excellence in all We Do

As an Organization with Profound Regard for Integrity, Mission Growth and Culture, we Seek COO Candidates Who Are:

  • Committed to promoting the mission, vision and values of the organization with great integrity
  • Eager to embrace and elevate the rich diversity of our organization.
  • Comfortable in a highly visible leadership role, with a professional, approachable and personal demeanor – someone who always leads by example
  • Flexible, adaptable, self-motivated and results-orientated
  • Skilled in both oral and written communications; very comfortable speaking, listening, educating and motivating

Job Requirements 

  • A master’s degree in business administration or a closely related discipline

  • A minimum of 10 years of progressive experience and a minimum of five years serving as the COO and relevant experience in each of the functional areas listed above

  • A successful track record of maintaining strong, positive relationships with colleagues and stakeholders

  • Prior senior living experience preferred

Our Benefits

  • Health/ Dental/ Vision Insurance
  • Life Insurance
  • Disability Insurance
  • Financial assistance with U.S. Citizenship application
  • Tuition Assistance
  • Paid Time Off
  • 401(k) Plan
  • Fitness Center
  • Free Meals

About Goodwin Living

Goodwin Living has been uplifting the lives of older adults and those who care for them since 1967. Based in Northern Virginia, we are a mission-driven, not-for-profit organization, committed to exceptional service and personalized care. Our family of services includes two senior living communities, an innovative continuing care at home program, health care services, hospice, home health services, rehabilitation therapy and the Goodwin Living Foundation.

Goodwin Living provides a supporting and enriching work environment and is proud to be an Equal Opportunity Employer as well as an AARP Employer Pledge Signer.

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