Sunrise of Silver Spring
Silver Spring, MD, USA

Employment Type
Start Date


The Concierge is often the initial contact and first impression that many people have of Sunrise Senior Living. The Concierge is responsible for greeting potential residents, families, visitors, managing both external and internal calls, taking and communicating messages. The Concierge provides an overview of community information to those inquiries in support of the Director of Community Relations and Executive Director in the marketing and sales efforts. Other responsibilities include assisting the Business Office Coordinator /HR Designee in the community recruitment process, computer data entry and other assigned general administrative duties as well as monitoring the Bistro area for refreshments, cleanliness, music and ensuring a pleasant atmosphere.

Experience and Qualifications

  • High School degree / GED required
  • Proven customer service experience and skills
  • Ability to handle multiple priorities
  • Possess written and verbal skills for effective communication
  • Demonstrates good organizational, time management skills and follow through skills
  • Possess accurate record keeping skills 
  • Demonstrates good judgment, problem  solving and  decision making skills
  • Proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) and Sunrise applications with the ability to learn new applications
  • As applicable, all Sunrise team members who drive a Sunrise vehicle must sign the Driver job description and understand the key essential duties for safety and regulatory compliance

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Silver Spring, MD, USA

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