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Posted by Goodwin House - Alexandria on 01/10/2023 in Senior Housing
Senior Sales Counselor

Senior Sales Counselor

Goodwin Living
5000 Fairbanks Ave, Alexandria, VA 22311, USA

Employment Type
Full-Time

Goodwin Living is a mission-driven, not-for-profit senior living and healthcare organization committed to exceptional service and personalized care. We are a 2022 Top Workplace in the D.C. region, according to The Washington Post! Join our work team, that includes members who represent nearly 70 countries. You’ll make connections that last a lifetime!

What Makes Us Awesome!

At Goodwin Living, we feel deeply connected to our work. We create meaningful relationships and have opportunities to grow our skills. We come from all around the world yet share the following qualities (that we hope you share, too!):

  • Compassion that is rooted in a love of people
  • Ambition to make a difference in the lives of others
  • Desire to be a part of a mission-driven team

About the Position

At Goodwin Living, we have been reimagining aging since 1967, when we opened our first Continuing Care Retirement Community in Alexandria, Virginia. We proudly advance our mission to support, honor, and uplift the lives of older adults and the people who care for them. Most recently, we welcomed The View Alexandria into the Goodwin Living family. Previously Hermitage Northern Virginia, this beautiful seven-acre campus provides Residential Living, Assisted Living, and Long-term Care to older adults in a rental contract model. Moreover, by virtue of being part of the Goodwin Living family, this campus benefits from shared amenities as well as various services and programs on-site, such as Home Health, brain health programming, and much more.

The Senior Sales Counselor at The View Alexandria (TVA) is responsible for providing information and counseling related to the benefits of living in the community. They contribute to a highly engaged sales team responsible for meeting occupancy goals and revenue targets established and rewarded by the organization. They also are part of an organization that looks forward and leads the Northern Virginia region in rethinking existing models of aging and imagining new ones that enable older adults to flourish.

Job Duties

  • Responsible for meeting occupancy goals for TVA as established in the fiscal year budget.
  • Manage sales inquiries through various channels such as in-person, phone, email, and website and provide timely follow up to capture and cultivate leads and nurture prospect awareness of all GL communities. Build and manage relationships with individuals waiting to become residents; continually prepare them for a future move to The View Alexandria.
  • Provide tours of the community, highlighting key features of common amenities and the individual floor plans
  • Represent Sales at TVA management meetings and those that affect census
  • Identify new residents for upcoming apartment vacancies; work with prospective residents in timely manner in order to reduce time apartments are vacant
  • Maintain a comprehensive understanding of contractual issues, financial options, insurance issues and other individualized issues that might affect a prospect’s qualifications for the community. Be prepared to help prospects analyze all financial and insurance options and be able to explain how various plans work so they can make a fully informed decision. Provide input and guidance on contract questions that might arise from other departments. Advise colleagues and residents according to the contracts.

Job Requirements

  • Bachelor's degree or previous experience in marketing, senior living or housing sales or related field.
  • Skill, experience and poise welcoming, informing and working with older adults, their family members and advisors as they explore retirement planning and moving into LPCs.
  • Collaborative and proactive approach to contributing to sales strategy development and execution and positive teamwork.
  • Proficiency with MSOffice software including Word, Excel, PowerPoint and Internet Explorer. Familiarity with CRM databases as well as ability to become proficient in other software proprietary to Goodwin Living.

Our Benefits

  • Health/ Dental/ Vision Insurance
  • Life Insurance
  • Disability Insurance
  • Financial assistance with U.S. Citizenship application
  • Tuition Assistance
  • Paid Time Off
  • 401(k) Plan
  • Fitness Center
  • Free Meals

About Goodwin Living

Goodwin Living has been uplifting the lives of older adults and those who care for them since 1967. Based in Northern Virginia, we are a mission-driven, not-for-profit organization, committed to exceptional service and personalized care. Our family of services includes three senior living communities, an innovative continuing care at home program, health care services, hospice, home health services, rehabilitation therapy and the Goodwin Living Foundation.

Goodwin Living provides a supporting and enriching work environment and is proud to be an Equal Opportunity Employer as well as an AARP Employer Pledge Signer.

Apply on Linkedin https://www.linkedin.com/jobs/view/3433072192/?refId=r28VVlTOVsAxCojdGaIO4w%3D%3D&trackingId=r28VVlTOVsAxCojdGaIO4w%3D%3D

5000 Fairbanks Ave, Alexandria, VA 22311, USA

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