Technology Concierge

Providence Fairfax
9490 Sprague Ave, Fairfax, VA 22031, USA

Employment Type
Full-Time
Start Date
12/01/2020

The Providence of Fairfax is without a doubt the most premier retirement community in the area, and are a dream come true for an experienced, technology savvy Concierge. In this role, you will be the designated associate helping our Members, Associates and families feel confident with and enjoy technology. For us it is about working with people who take great pride in their work and are skilled in problem solving software, hardware, mobile devices, internet, call systems, television & cable, tablets and appliances/devices. We are looking to meet people who agree that a skilled technology concierge is one of the most important components in our operation. The right person for us will be kind, patient and extremely well organized and will be committed to providing extraordinary service. This person will have the ability to swiftly provide resolutions to a wide variety of technical problems with compassion, patience, and a high level of hospitality.

Does that sound like you?

We are currently looking to hire people who want to make a positive impact and to be a great representative of our operating principles. Your job should provide a sense of accomplishment, joy and gratification. We can provide that for you! Our technology concierge will not only have the opportunity to provide extraordinary services but will also have time to develop meaningful relationships with our residents.

If you have a passion for working with seniors and you are have experience in technology, we look forward to meeting you!

Job Requirements

  • Broad technical knowledge base across multiple operating systems and manufacture devices
  • Ability to organize and deliver interesting technology sessions
  • 6+ months experience diagnosing, troubleshooting, or repairing technology products
  • Experience actively using and learning about consumer electronics
  • Strong ability to prioritize and multi-task in a fast-paced environment
  • Able to resolve problems with a high level of hospitality
  • Able to work weekends and holidays
  • Excellent work ethic
  • Excellent communication skills

What you can expect from us:

  • Great benefits
  • Excellent national and regional support
  • Training & Continued education
  • An extraordinary company culture

Watermark Retirement Communities, Inc. is an equal opportunity employer, Minority/Female/Disability/Veteran/LBGTQ – proudly embracing diversity in all of its manifestations.

Watermark Retirement Communities, Inc. is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any associate at Watermark or its affiliates via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Watermark Retirement Communities, Inc. No fee will be paid in the event the candidate is hired by Watermark as a result of the referral or through other means.

9490 Sprague Ave, Fairfax, VA 22031, USA

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