Posted by Chevy Chase At Home on 05/29/2020 in Aging in Place

Volunteer, Membership Program and Office Manager

Chevy Chase At Home
Bethesda, MD, USA

Employment Type
Start Date

Volunteer, Membership Program and Office Manager 

Chevy Chase At Home (CC@H) is a growing community-based organization providing practical and social supports to help residents age-in-place.  We are part of a national network of "villages" and operate in a fast-paced, results-focused work environment.  This office has 2 part-time staff and is based in Bethesda, MD.  The agency serves Chevy Chase, MD residents.  We offer paid time-off (sick, holiday, and paid leave) plus parking.  The office is in downtown, Bethesda, MD       Part-time:  25 hours a week - $20 hour

The part-time Volunteer, Membership Program and Office Manager will coordinate all aspects of the Volunteer Program while multitasking and assisting a team-oriented Executive Director (ED) with Membership and office support to ensure smooth workflow.  The ideal candidate will have people, tech and organizational skills.

During COVID-19, the agency quickly pivoted to a virtual platform for events and communications.  When quarantining subsides, we will continue with these Zoom events while restarting smaller community in-person events.   We will also restart our traditional volunteer-provided services (rides to and from medical appointments, grocery shopping, home visits, etc.).   

What you will do:  Volunteer and Membership Program Management

  • Collect member service requests, coordinate and schedule volunteer assignments.
  • Maintain the volunteer and services database plus pull monthly and annual reports and information.  (Learn the agency software (Club Express) to draw monthly or annual reports as needed.)
  • With the Volunteer Committee, coordinate new Volunteer Training sessions, as needed.  (Average 4 times a year.)
  • Process required background security checks.
  • Work with the ED to ensure Membership needs and safety issues are addressed.
  • Assist with editing membership materials, including membership renewals, Member Handbook, thank you letters, web content, emails, fundraising appeals, and special marketing materials as needed.
  • Maintain membership database, including input of records, processing membership and lists. Plus, learn the agency software (Club Express) to pull membership reports, as needed.
  • Assist with compiling the Membership Directory, Annual Report, Member Handbook, and other annual document production. 
  • Assist with spring Member Renewal plus fall fundraising appeal production and follow-up.
  • Coordinate, attend and/or manage Zoom and live events, as needed.


General Office Systems & Coordination

Work closely with ED to revamp a grassroots membership program to include updating the website, integrating new technologies, social media and virtual platforms.

  • Co-manage the annual calendar and website for membership events, programs.
  • Monitor agency’s general email, phone, and mail communications with donors, volunteers, and the general public.
  • Be responsible for various email communications.
  • Assist in coordinating with various Committees and ED with printing of publications.
  • With the ED, maintain organizational procedures and systems, including filing, banking deposits, billing and scheduling.
  • Assist with upgrading agency technology and systems.
  • Other duties as assigned.


Background and/or commitment to social work or social services.

Familiarity or aptitude in Office365 (Microsoft Word, Excel, Teams). 

Experience working with--and learning--new technology--social media, and other common applications.  

Strong writing and editing skills with graphic sensibilities.

Ability to problem-solve and multitask in a fast-moving environment.

Must be flexible, creative and assume accountability for areas of responsibility.

Strong organizational abilities, including initiative and problem solving.

Position open now and closes June 24th.

Please email resumes with cover letter to

Enquiries to (301) 657-3115

Bethesda, MD, USA

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