effectively communicating and caring for others versus caring for ourselves. What are the differences, who needs to know and why do we need to know? Empathy is essentially meeting others at their experience which impacts our communication beyond ourselves and what we want to communicate. Thus, empathy involves thinking about the listener and their needs. That includes our colleagues, coworkers, friends, family and the people we care for. Responses to our communication is often related to what we have said, what we have done or how we presented ourselves, even beyond the words we speak. IMpathy ™ is how we care for ourselves. Why do we need that care, who is in need of it and what does it entail? Tune in to find out.
Phyllis Ayman is an expert Speech/Language Pathologist, Certified Dementia Practitioner, Trainer, Manager and holds a Certification in Montessori for Dementia, who has worked in approximately 45 skilled nursing/short-term rehabilitation facilities and has been a staunch advocate and outspoken proponent of the need for improved and more dignified quality of care for the over 1 million people who reside in the over 15,000 nursing homes in the US. Indeed, Our Elder Citizens, our valuable and precious resource, our wisdom keepers, are also our future selves.
Chat Transcript
12:06:28 From Mary Beth May to All panelists : Hi All-Happy Friday!
12:07:05 From Jennifer Late : Hello, Jennifer Late from Lifecare Affordability Plan, jlate@seia.com
12:07:17 From steve gurney : https://www.nccdp.org/
12:08:04 From Susan Wranik : Hello everyone - happy Friday!
Susan I. Wranik, speaker/educator and speech-language pathologist treating neurogenic speech, memory and swallowing issues related to Parkinson’s, ALS, the dementias, and will-to-live. Speaker programs, staff training, family consultation. SpeakSkill LLC www.speakskill.com; susan@speakskill.com 301 520 2332
SOS: Here to Help™
Thank you, Steve, for another outstanding program!
12:08:45 From Mark Asch : Hello All...Happy Friday! I am Mark Asch with Right At Home, a licensed home care agency providing caregivers to assist clients with non-medical home care in Montgomery County, Prince George's County and Baltimore in Maryland. email: mark@rightathomemd.net 410-292-2405 Direct 301-255-0066 Office
12:09:15 From Angela White : Yes good info. I'm certified CDP
12:09:26 From Keisha Toussaint Mc Mayo : Good Afternoon..Happy Friday! Keisha Toussaint Mc Mayo
12:09:48 From Keisha Toussaint Mc Mayo : Family Support Worker II
12:10:19 From Deborah Dougherty : anyone participating today already certified with Lynns Group?
12:10:26 From Keisha Toussaint Mc Mayo : Prince Georges Department of Social Service
12:11:08 From Mary Chaput : Mary Chaput, Anne Arundel Co, MD Dept. of Aging & Disabilities; I am a CDP.
12:11:11 From Rhonda Weinstein : Hello everyone! Rhonda Weinstein, Geriatric Care Manager with Aging Network Services.
12:15:29 From Queenieb Kemmerer : Happy Friday Everyone !!! Queenie Kemmerer Owner/Founder Home Marketing Services for Seniors (HMSS) www.hmss-usa.com 703-476-2260 queenie@hmss-usa.com HMSS helps seniors make a transition from their home to retirement communities. For FREE to the senior and to the retirement community.
12:15:50 From Isabelle Melesedhospital to All panelists : Greetings all, this is Isabelle Melese-d’Hospital, Ph.D. Owner & Founder of Tournesol Services, LLC, a senior concierge and personal assistant company. tournesolservices@gmail.com www.tournesolservices.com. 202-670-8507
12:16:28 From Yvette Barnes : I’m actually both
12:16:30 From Gloria Teasley : Hello everyone. Social worker long-term care ombudsman, gloria.teasley@montgomerycountymd.gov
12:16:37 From Laura Nichols to All panelists : You should have another category of advocate
12:18:07 From Cathy Bryan : Good Afternoon!! So interesting how many people are all three. Cathy Bryan RN, MSN, CNS
12:18:51 From steve gurney : Make sure you request info from everbeat one of our November sponsors and you get some free N95 Masks! See https://www.grektek.com/homemonitoring/
12:18:58 From Cathy Bryan : Perfect quote for this content.
12:22:38 From Rochelle Hamilton : Happy November Everyone. Rochelle Hamilton, Clinical Liaison for PsychoGeriatric Services. Email: pgsliaison@pgs-nhcare.com and mobile (301) 922-5769. PGS has a comprehensive spectrum of services: psychiatric assessment, medication management, psychotherapy, staff training and much more. I would be delighted to share PGS materials with you.
12:23:11 From Cathy Bryan : That is touching. Thank you for sharing!!
12:24:43 From Emily Fader : Emily Fader, Answers for the Aging program at Catholic Charities. 667-600-2100 efader@cc-md.org
12:26:12 From steve gurney : Schedule for next weeks Caregiver Conference, we hope everyone can join - feel free to share with your clients, friends, contacts https://nvdcc.com/conference-schedule/
12:29:09 From Meryl Schaffer to All panelists : Meryl Schaffer TLC Daily Money Mentor, LLC (301-260-7428(land line) Meryl@TLCDailyMoneyMentor.com www.TLCDailyMoneyMentor.com I take away the agony/frustration from those who cannot/will not take care of their day to day finances. The one who really love me are the 50-60 year old children. They know that mom & dad are being watched over. Please remember that Meryl will keep you out of peril & Schaffer will keep your records safer.
12:30:37 From Erin Pickrell to All panelists : Hi everyone! I'm Erin Pickrell with Griswold Home Care - erin.pickrell@griswoldhomecare.com / 301-949-3824
12:33:33 From Ellen Pincus : Hello Ellen Pincus Cavalier Home Health. We are a 5⭐️ skilled agency in No VA and Top 3. 703-477-6252 epincus@cavalierhomehealth.com
12:33:48 From Meryl Schaffer : Meryl Schaffer TLC Daily Money Mentor, LLC 301-260-7428 (land line) Meryl@TLCDailyMoneyMentor.com www.TLCDailyMoneyMentor.com. I take away the agony & frustration from those who cannot/will not take care of their day to day finances. The ones who love me are the 50-60 year old children. They know that mom & dad are being watched over. Please remember that Meryl will keep you out of peril & Schaffer will keep your records safer:):):)
12:35:18 From Olive Freeman : Happy Friday Everyone, Olive Freeman, Senior Care Management Advocate
12:36:20 From Jennifer Brown : Hello - Jennifer Brown - Community Relations Manager - Seabury Care Management - Seabury Resources for Aging- jmbrown@seaburyresources.org -
12:38:04 From Susan Wranik : You know when someone is multi-tasking and not paying total attention to what you're saying even if you can't see them. Just as you can "hear" a smile.
12:43:20 From Adrienne Robinson : Sometimes self care means stepping away
12:43:22 From Yvette Barnes : Some may feel guilt
12:43:24 From Mary Beth May to All panelists : Like you’re taking care of yourself first and being selfish
12:43:30 From Deb Merriner : self care seems selfish
12:43:31 From Mark Asch : People perceive that self care is a selfish concept
12:43:31 From Sharon Deboever to All panelists : we are taught that way
12:43:35 From Ed MILLER to All panelists : others need more care
12:43:36 From Bobbie Beharrie : we are too busy caring for others that we forget about ourselves
12:43:39 From ardith Allison to All panelists : sounds self centered
12:43:42 From Isabelle Melesedhospital to All panelists : Self Care takes time…MAKING TIME can be hard!
12:43:55 From Ada Horsfall Lifematters to All panelists : People feel that if they do not provide the care, who will?
12:45:05 From Ada Horsfall Lifematters to All panelists : Ada Horsfall - Director of Care Management. ahorsfall@lifemattersusa.com 301-615-0616.
12:45:57 From Ada Horsfall Lifematters to All panelists : Providing Care Management and Friendly Visitor services in MD, DC & VA.
12:46:06 From Erin Pickrell : Hi everyone - happy Friday! I'm Erin Pickrell with Griswold Home Care - erin.pickrell@griswoldhomecare.com / 301-949-3824
12:52:25 From Meryl Schaffer : I love this mantra.
12:54:20 From Isabelle Melesedhospital to All panelists : Thank you so much for this presentation!! Very helpful, both professionally and personally!
12:54:38 From Sharon Deboever to All panelists : what a wonderful new perspective
12:56:03 From Yvette Barnes : Great information and very helpful
12:57:01 From Brigid Avery : This was quite informative!
12:57:09 From steve gurney : www.phyllisaymanassociates.com
12:58:41 From steve gurney : https://youtu.be/1Evwgu369Jw
12:59:03 From steve gurney : https://brenebrown.com/videos/
12:59:31 From Deb Merriner : Brene Brown is great! Her books, podcasts, YouTube videos.
12:59:34 From Rochelle Hamilton : Very good presentation - I learned a lot. Thank you.
12:59:36 From steve gurney : https://www.youtube.com/watch?v=cDDWvj_q-o8
12:59:52 From steve gurney : phyliss@phyllisaymanassociates.com
13:00:22 From Deb Merriner : thanks for the great info! Deb Merriner, Buckley’s for Seniors, 793.390.0535
13:00:59 From Renata Maslowski : Thank you. Wonderful talk and great resources.
