Equity, Inclusion and Diversity in Senior Living Discussion (2nd Discussion)

Recent events in which Americans have called for respect, tolerance, inclusion and equity have been the catalyst for change, reflection and empathy. This topic effects those of us who work in senior living and the clients and families we serve. Join us for an interactive and thought-provoking panel presentation that will strive to explore Equity, Diversity, and Inclusion in the senior living segment. This is the second in a series of discussions, click here for the first session

Panel Members include:

• Dr. Jennifer Marana, the Director of Diversity and Inclusion at Broadmead 
• Altonia Garrett, MBA, MHA, RN - Executive Director, Center for Equity, Inclusion and Diversity at Capital Caring Health 
•  Keith Everett Chief Officer for Performance, Compliance, and Cultural Operations at Capital Caring Health.

Chat Transcript

11:52:37     From  steve gurney : Welcome everyone!  Feel free to use chat to introduce yourself and connect with other attendees.  IMPORTANT  make sure you select the drop down menu ALL PANELISTS AND ATTENDEES when posting!

11:53:19     From  steve gurney : Link to all of our previous recordings https://www.retirementlivingsourcebook.com/digital-discussions

12:00:48     From  Crystal Heard : Crystal from Catholic Charities

12:01:02     From  Ken Silverstein : Hi Everyone—Ken Silverstein, AlfredHouse Assisted Living, 10 boutique homes in Montgomery County and we are accepting new residents, contact info:  ksilverstein@alfredhouse.com, 240-535-0597

12:01:46     From  Steve Lahn  to  All panelists : Steve Lahn-Advanced Nursing + Home Support-240-430-1518-steve@advancedhomesupport.com

12:02:25     From  Donna Gayles : Good Day Everyone! Donna Gayles- Patient Advocate with Capital Caring Health DC. Happy to be of service 703-213-7964 dgayles@capitalcaring.org 

12:02:36     From  Steve Lahn : Steve Lahn-Advanced Nursing + Home Support-240-430-1518-steve@advancedhomesupport.com

12:02:43     From  Steve Lahn : thanks Steve :)

12:02:45     From  Mary Arung  to  All panelists : Good afternoon to everyone.  Mary Arung here.  Owner of Z & E Home away from Home/staffing

12:02:58     From  Ramzi Rihani  to  All panelists : Hi guys,

12:02:58     From  anita Irvin  to  All panelists : anita Irvin executive director at Insight Memory Care Center Anita.Irvin@Insightmcc.org

12:03:05     From  Paula Phillips : Paula Phillips, Elizabeth House, Housing Opportunities Commission of Montgomery County

12:03:25     From  Val Walker  to  All panelists : Hello Everyone Val Walker Advance Care Planning Trainer and End of Life Doula

12:03:37     From  Olive Freeman  to  All panelists : Olive Freeman, Senior Care Management Advocate

12:03:48     From  Ramzi Rihani  to  All panelists : Ramzi Rihani, Options for Senior America 301-562-1100 RRihani@optionscorp.com

12:04:06     From  Le Donna Berman : Le Donna Berman of Pessin Katz Law Good Afternoon Everyone

12:04:16     From  Patti Hutton : Hello everyone! Patti Hutton, Residences at Vantage Point a not-for-profit CCRC located in downtown Columbia 410-992-1075

12:04:16     From  Nellia Kaiyo  to  All panelists : Good Day. Nelly Kaiyo- Executive Director, Raphael House 301 217 9116   nkaiyo@victoryhousing.org

12:04:28     From  Nicole Rochester  to  All panelists : Hello everyone! I'm Dr. Nicole Rochester, independent health advocate and CEO of Your GPS Doc, LLC.

12:04:36     From  Nancy King  to  All panelists : Nancy King, President Senior Options

12:05:47     From  Clinton Pettus : Clinton Pettus, member of the Resident Association Board, Bayleigh Chase (CCRC).

12:06:16     From  Terry Gross : Good afternoon all. I'm Terry Gross, Memory Care Advisor at Arden Courts of Annandale, (703) 256-0882 terry.gross@hcr-manorcare.com

12:06:58     From  Mark Asch : Hello All....this is Mark Asch with Right At Home, a licensed home care agency providing properly vetted and trained caregivers to help clients with non-medical home care in Montgomery County, Prince George's County and parts of Baltimore City and County    mark@rightathomemd.net  410-292-2405 Direct

12:07:01     From  Jennifer Brown : Hi Everyone - a beautiful day!  Jennifer Brown - Community Relations Manager - Seabury Resources for Aging - jmbrown@seaburyresources.org - Seabury provides Care Management  &  client Life Enrichment services throughout the DMV.

12:07:19     From  Ellen Pincus : Ellen Pincus Cavalier Home Health 703-477-6252 epincus@cavalierhomehealth.com. we are a 5 star agency in Nova

12:07:26     From  Roslyn Cooley Prayer : Good Afternoon Everyone!  Roslyn Cooley Prayer, Program Manager Home & Community Based Services - Baltimore County Department of Aging

12:10:24     From  Rose Constant-Jean  to  All panelists : Good afternoon everyone,

12:10:52     From  steve gurney  to  Mary Arung and all panelists : Mary make sure you select the drop down menu ALL PANELISTS AND ATTENDEES

12:11:01     From  Laketa Hooper  to  All panelists : Good afternoon! Laketa Hooper, M.S., Regional Assistant Senior Center Director - Baltimore County Department of Aging. 410-887-0267 lhooper@baltimorecountymd.gov

12:11:11     From  cordell martin : Cordell Martin - Tribute at Melford Assisted Living & Memory Care Community Relations Coordinator 301-329-5565 ext. 3403 cordell.martin@tributeatmelford.com

12:11:17     From  steve gurney  to  Rose Constant-Jean and all panelists : Rose make sure you select the drop down menu ALL PANELISTS AND ATTENDEES

12:11:44     From  steve gurney  to  Nancy King and all panelists : Nancy make sure you select the drop down menu ALL PANELISTS AND ATTENDEES

12:11:53     From  Rose Constant-Jean  to  All panelists : My name is Rose constant-Jean, Health & Wellnes director at Morningside House of Leesburg: 703-7772777

12:12:05     From  steve gurney  to  Nicole Rochester and all panelists : Nicole make sure you select the drop down menu ALL PANELISTS AND ATTENDEES

12:12:26     From  Mary Arung  to  All panelists : Okay, thanks, will do

12:12:33     From  steve gurney  to  Nellia Kaiyo and all panelists : Nelly make sure you select the drop down menu ALL PANELISTS AND ATTENDEES

12:13:05     From  steve gurney  to  Ramzi Rihani and all panelists : Ramzi - make sure you select the drop down menu ALL PANELISTS AND ATTENDEES

12:13:30     From  steve gurney  to  Olive Freeman and all panelists : Olive - make sure you select the drop down menu ALL PANELISTS AND ATTENDEES

12:13:43     From  Mary Arung  to  All panelists : Mary Arung again from Z & E Homes/staffing.  240-521-1205

12:14:21     From  Keisha Toussaint Mc Mayo : Keisha Toussaint Mc Mayo PGDSS keisha.toussaint@maryland.gov

12:16:06     From  Cheryl Rodakowski : Hi from Reflections - A Senior Living Community in Leesburg!

12:16:43     From  Theresa Thomas  to  All panelists : Hi - Theresa Thomas, Goodwin House

12:16:59     From  steve gurney  to  Theresa Thomas and all panelists : Theresa - make sure you select the drop down menu ALL PANELISTS AND ATTENDEES

12:17:15     From  steve gurney  to  Mary Arung and all panelists : mary - make sure you select the drop down menu ALL PANELISTS AND ATTENDEES

12:18:00     From  Nicole Rochester : Steve pointed out my comment only went to the panelists (thanks!). Hi everyone! I'm Dr. Nicole Rochester, independent health advocate and CEO of Your GPS Doc, LLC.

12:18:47     From  Mary Arung : Mary Arung from Z & E Homes away from Home/staffing.  zehomeaway@gmail.com

12:21:34     From  Nellia Kaiyo : Good Day. Nelly Kaiyo- Executive Director, Raphael House 301 217 9116   nkaiyo@victoryhousing.org

12:21:44     From  Ellen Pincus : Can I please get Dr Rochester contact info

12:22:15     From  Tammy Turner : Tammy Turner, Community Education Manager Hospice of the Chesapeake. tturner@hospicechesapeake.org cell #667.210.9189 

12:22:23     From  steve gurney : Featured Panelists:

Dr. Jennifer Marana, the Director of Diversity and Inclusion at Broadmead

JMarana@broadmead.org

Altonia Garrett, MBA, MHA, RN - Executive Director, Center for Equity, Inclusion and Diversity at Capital Caring Health

algarrett@capitalcaring.org

Keith Everett Chief Officer for Performance, Compliance, and Cultural Operations at Capital Caring Health

keverett@capitalcaring.org

12:23:32     From  Corie Bacher  to  All panelists : Hi Everyone, Corie Bacher, Director of Community Relations, Capital Caring Health cbacher@capitalcaring.org

12:26:30     From  Altonia Garrett : Statistics. A recent study of hospice utilization by race shows that: [NHPCO’s 2018 Facts and Figures show that ]

o     82.5% of hospice patients in the United States are Caucasians, 

o    African Americans represent only 8.2%;

o    Followed by Hispanics at 6.4%, 

o    Asians at 1.7% and 

o    Native Americans at 0.4%

12:27:05     From  Holly Pollinger : Holly Pollinger, Glover Park Village

12:27:25     From  Sydney Palinkas  to  All panelists : This is Sydney Palinkas, from the ElderSAFE Center, palinkas@ceslc.org

12:28:17     From  Theresa Thomas : Thanks Elizabeth

12:30:35     From  Patricia Dubroof : Vey interesting presentation . Thanks Steve for setting this up.

12:32:19     From  Bettie Samuel  to  All panelists : Very Apropos topic !  Great initiative undertaken by Capital Caring Health. Underutilization of the Medicare Hospice Benefit by minority populations is shocking !  Bettie Samuel- Patient Advocate - Capital Caring Health - www.capitalcaring.org

12:38:35     From  Val Walker  to  All panelists : Comment:  I think the reason why African AMericans utilization of hospice is low is  because within our culture we don't trust the healthcare system due to the mistreatment of Black Americans.  Part of African American culture is to take care of our own family members. We are not comfortable of leaving Grandma in an institutionalized facility while we go play "GOLF". The AA community needs education about the benefits of Hospice care but the Hospice industry needs to increase their awareness about other races as being valuable clients.

12:42:53     From  Sydney Palinkas : I've led bingo in groups that speak all different languages and it worked really well

12:43:23     From  Sharon Parver  to  All panelists : Thanks for bringing this group together. This is one of the critical issues facing the aging services world. I appreciate the useful and reliable solutions.

12:43:52     From  Roslyn Cooley Prayer  to  All panelists : - Using food, music, entertainment and sharing of history lessons.

12:43:58     From  Olive Freeman : From Olive...I am delighted to see the Senior Care Industry moving in this direction to include the staff regardless of title or color. Very few people of color are able to move into the Assisted Living Communities due to private pay method. Some do with the help of Medicaid because the state requires that a percentage of low income residents  be able to move in.

12:44:02     From  Allison McMichael : Music is a language that everyone understands. Could have cultural days maybe once every 3 months focusing on different culture in your resident apartment. 

12:44:55     From  Roslyn Cooley Prayer  to  All panelists : Also highlighting cultural celebrations to educate individuals of cross cultures.

12:47:07     From  Corie Bacher : I would be happy to help coordinate brainstorm activities to bring residents together

12:50:42     From  Ramzi Rihani  to  All panelists : I have witnessed the usage of music in an assisted living facility and it was a wonderful way to bring people together. We once sponsored a live music event for seniors in a shopping center and the event was a vocalist singing a repertoire from the 50s and the seniors from different cultural backgrounds were thrilled,

12:54:16     From  cordell martin : Hospice is thought of as end of life treatment when in fact there is so much more that it offers. Education as Keith and Altonia mentioned is key

12:57:42     From  Theresa Thomas  to  All panelists : Jennifer, can you repeat the name of the tool you use for leadership measurement

12:57:51     From  Olive Freeman : From Olive...When family think about they immediately think death, and because most of them are in denial hospice becomes the very last choice of care.

12:58:42     From  Jennifer Jimenez Marana  to  All panelists : tool: intercultural Development Inventory

13:00:36     From  Tammy Turner : Community members and professionals are invited to attend our 2020 Virtual Symposium on 10/24/20...theme is racial inequalities exacerbated by COVID-19. Social workers have the opportunity to earn up to 3 free CEUs. Learn more and register at: https://caringforlifemd.org/

13:00:48     From  Roslyn Cooley Prayer  to  All panelists : Thanks so much for touching on that subject matter.

13:01:58     From  Mark Asch : When I am meeting with a prospective client family for Right At Home, I address that issue with families if they request a certain race of caregiver. I educate the client on our selection process and talk about how we will select the best quality caregiver to meet the needs of our clients

13:09:29     From  Nicole Rochester : I agree 100%

13:10:11     From  Claire Yeomans  to  All panelists : I've also known instances when someone may be asking for "white staff" primarily because they have difficulty understanding non-American accents, and feel that "white staff" may be easier to understand, especially if they already have hearing difficulties. It's not always the case, but I think it may be important to delve deeper into the reason why this request is being made.

13:12:24     From  Olive Freeman : From Olive....right on point Keith...they have a choice!!!

13:16:37     From  Nicole Rochester : Excellent discussion!

13:17:04     From  Ken Silverstein : Thank you panelists, great discussion and thank you Steve for making this happen

13:17:23     From  Veronica Hoover  to  All panelists : Love the discussion, is well over due.

13:17:30     From  Le Donna Berman  to  All panelists : Thank you so much!  Excellent

13:17:40     From  Mark Asch  to  All panelists : Thank you all for your input

13:17:42     From  Mary Arung : Mary Arung.  Thank you all so much it was powerful and educative.

13:17:46     From  Olive Freeman : From Olive....I agree with Val. Thanks Steve