Hospital Case Management in COVID-19 and Beyond

A discussion with James Meenan is the Director of Case Management at Virginia Hospital Center. Get an overview on the inner workings of a case management department during the COVID crisis and how senior serving professionals can best serve our clients before, during and after a transition to a hospital or medical center.

James Meenan is the Director of Case Management at Virginia Hospital Center. He leads a 30-member team; James has oversight and accountability for utilization management, discharge planning and social services throughout the 394-bed Hospital. He and his staff work with the patient, family and medical team to establish care plan’s in the Hospital and arrange for all necessary services following discharge – everything from routine appointments to nursing home care to community social service agencies for patients with complex needs. 

Chat Transcript

12:02:03     From  Adrienne Robinson : Happy Friday All. Adrienne Robinson Calvert County Department of Social Services Adult Services Unit Adrienne.robinson@maryland.gov

12:02:19     From  Fred Jung   to   All panelists : Hi all, this is Fred Jung, RN, PhD, from Blue Ridge ElderCare Advisors, in beautiful Crozet, VA.   www.blueridgeeldercare.com

12:02:28     From  Terry Gross   to   All panelists : Hi from Terry Gross from Arden Courts in Annandale. (703) 256-0882. terry.gross@hcr-manorcare.com

12:02:41     From  Tamara Fye : TGIF All !!  Tamara Fye - A Family Tie Senior Living Consultant.  330.284.3826    Tamara@afamilytie.com    Coaching & guiding seniors and their families with IL/AL/Memory Care choices.

12:02:42     From  Mary Moeder   to   All panelists : Happy Friday! Mary Moeder with Byrd & Byrd, LLC Elder Law Attorneys and Litigation in MD and DC. 301-464-7448 www.byrdandbyrd.com 

12:02:47     From  steve gurney : Hi all, this is Fred Jung, RN, PhD, from Blue Ridge ElderCare Advisors, in beautiful Crozet, VA.   www.blueridgeeldercare.com

12:02:51     From  Greg Eoyang   to   All panelists : Greg Eoyang, Everbeat Remote Patient Monitoring, greg@grektek.com, www.grektek.com, patient oriented RPM solution

12:03:01     From  steve gurney : Debbie Aggen, Caring Considerations, Care Managers. Hello all.

12:03:18     From  Mackenzie Miller : Hi All! Mackenzie Miller, MSW Clinical Intern at St. Jude’s Project with Catholic Charities in DC

12:03:19     From  steve gurney : Good day, Denise Valerio from PA here.  Private care manager

12:03:31     From  Denise Valerio   to   All panelists : Congrats Jessica!!  Denise here from Valerio Care Management in PA.  Nothing like starting your own business.  Best to you!!

12:03:40     From  Gregory Wagner   to   All panelists : Hello All, Gregory Wagner, Seabury Resources for Aging

12:03:45     From  bonnie danker   to   All panelists : Hi Happy Friday. Glad to be with you and learning,  Bonnie Danker, CarePatrol

12:03:51     From  Kristy Kennedy : Hello!  Great to be here today.  Kristy Kennedy Sunrise Senior Living - Regional Director of Sales and Marketing

12:04:02     From  Louise Brown : Louise Brown Hi! Everyone

12:04:07     From  steve gurney : From Heidi Garvis to All Panelists:  12:01 PM

Happy Friday!!  We are glad to be on today.  Caring Considerations, Aging Life Care Managers  571 437 9396

12:04:08     From  wendy zenker : Wendy Zenker from Arlington Neighborhood Village (www.arlnvil.org)

12:04:18     From  Rebecca Wild-Wesley   to   All panelists : Good afternoon! This is Rebecca from The Aging Space/Aging Well Providence from Massachusetts and Rhode Island - private aging life care managers.

12:04:27     From  Ilene Gruber   to   All panelists : Ilene Gruber, Account Liaison Heartland Hospice...Happy Friday stay safe and healthy.

12:04:33     From  Laurie Tomasello   to   All panelists : Hi all from Laurie Tomasello at Right at Home Homecare!  Great to see everyone! Ltomasello@rightathomenova.com 703-538-4585 x 102

12:04:33     From  ellen tillman : Ellen D Tillman, CLU, ChFC, MBA, Financial Advisor and CEO at Ellen Tillman & Company.  Planning for Income, Insurance, Legacy, Retirement and Employee Benefits.  ellen@ellentillman.com, 301 660 2468.  How can we help you?  Enjoy the weekend.

12:04:39     From  Ellen Pincus : Hi Ellen Pincus Cavalier Home Health 703-477-6252 epincus@cavalierhomehealth.com. 5 ⭐️skilled home health and Top 3 in VA

12:05:24     From  Maureen Washburn : Hi Everyone!  Happy Friday,  Maureen Washburn for Legacy Ridge, A Memory Care Community (571) 421-6966, LegacyRidgeLiving.com

12:05:27     From  Terry Gross : Hi from Terry Gross from Arden Courts in Annandale. (703) 256-0882. terry.gross@hcr-manorcare.com

12:05:30     From  Robin Edwards   to   All panelists : Hello all! Robin Edwards, senior care consultant with CarePatrol, helping seniors and their families find the safest senior housing and care options. redwards@carepatrol.com | 703-966-1845

12:06:02     From  Delores Athey   to   All panelists : Delores Athey, Regional Manager, Care Advantage 703-407-0082 dathey@careadvantageinc.com Private Home Care and Private Duty Nursing

12:06:08     From  Donna Fuller : Greetings everyone from Donna Fuller, Director of Outreach for Ingleside at Rock Creek in NW, DC and Ingleside at King Farm in Rockville!  Dfuller@inglesideonline.org - 202-553-1668.

12:06:10     From  Kate Daniels   to   All panelists : hi!! this is Kate Daniels with Kindred Hospice in Charlottesville,  we serve Culpeper and surrounding countiea

12:06:12     From  Kate Daniels   to   All panelists : s

12:06:13     From  Jessica Parker : Thanks for having me today! I'm happy to answer any of your questions about speech therapy with the adult population!

12:06:17     From  Robin Edwards : Hello all! Robin Edwards, senior care consultant with CarePatrol, helping seniors and their families find the safest senior housing and care options. redwards@carepatrol.com | 703-966-1845

12:06:39     From  Heidi Garvis   to   All panelists : Hello, Melissa Long from Caring Considerations.

12:06:40     From  Greg Eoyang : Greg Eoyang, Everbeat Remote Patient Monitoring, greg@grektek.com, www.grektek.com, patient oriented RPM solution

12:06:45     From  Susan d. Garvey   to   All panelists : Hello. Susan d. Garvey, Director of Outreach for the new Kensington Reston. 703.997.9208 or Sgarvey@kensingtonsl.com

12:06:46     From  Beverly Jacoby : Hello Everyone!  Beverly Jacoby, Director of Marketing with Comfort Keepers Manassas.  beverlyjacoby@comfortkeepers.com

12:06:48     From  Pamela Silberman-Mills : Pamela Mills here from Enriching Connections.  Sign up for the next Alzheimer’s disease and dementia education class towards credentialing as a Certified Dementia Practitioner.  Learn the best practices, differentiating yourself and the services you provide. Saturday November 7th and Sunday, November 8th 1pm to 7pm.  Register at https://www.eventbrite.com/e/alzheimers-disease-and-dementia-care-training-tow-tickets-123724620671

12:06:52     From  Elizabeth Downing   to   All panelists : Elizabeth Downing, Care Service Director and Aging Life Care Professional - watching from Kentucky.

12:07:06     From  Tony Breda : Tony Breda A Family Tie Senior Living Consultants helping families find the Best senior living options tony@afamilytie.com, 443-340-5495

12:07:19     From  Mary Moeder : Happy Friday Mary Moeder with Byrd & Byrd, LLC Attorneys at Law. Elder Law and Litigation in MD and DC. 301-464-7448,  www.byrdandbyrd.com 

12:07:22     From  Teresa Berger   to   All panelists : Hi All! From Atlanta, Georgia - Collaborative Patient Advocacy - 470-489-1961 Independent Patient Advocate - Board Certified

12:07:28     From  Anna (Bonnie) Barrella : Bonnie Barrella from Premier Residences of Chevy Chase, (301) 915-9220...abarrella@5ssl.com

12:07:29     From  Jessica Parker : Thanks for having me today! Jessica Parker, M.A., CCC-SLP with Adult Speech Therapy Services, 301-323-8486, www.adultspeechtherapyservices.com, Jessica@AdultSpeechTherapyServices.com

12:07:46     From  bonnie danker : Hi Happy Friday. Glad to be with you and learning,  Bonnie Danker, CarePatrol, elder care referral and placement service assisting older adults and their families in finding the care and services they need.

12:07:51     From  Denise Valerio : Good day everyone, Denise Valerio, from Valerio Care Management, LLC, in PA, 215-896-6756.  Blessings to all !!

12:07:53     From  Stacy Lee   to   All panelists : Good afternoon.  Stacy Lee Co Owner of Home Care Assistance of Greater Burlington Vermont and a Care Manager, Certified.

12:07:54     From  Scarlett Huang : Scarlett Y. Huang, MSN, LNHA | Skilled Nursing Administrator 

The Jefferson 

900 N. Taylor Street, Arlington VA 22203 

Direct: 703-741-7569   Mobile: 571-226-7624 thejeffersonva.com

Scarlett Y. Huang, MSN, LNHA | Skilled Nursing Administrator 

The Jefferson 

900 N. Taylor Street, Arlington VA 22203 

Direct: 703-741-7569   Mobile: 571-226-7624 thejeffersonva.com 

12:08:06     From  Tracy Philemon : Happy Friday! Anne Young and Laura Nicholson from Capital Caring Health. 703-608-7636

12:08:08     From  Laura Nicholson   to   All panelists : Good afternoon! Laura Nicholson. Hospital Coordinator with Capital Caring Health

12:08:11     From  Monica Brunson : Good Morning. This is Monica Brunson at Brunson Healthcare Consultants Group. 410-935-0232. www.brunsonhealthcareconsultants.com Facebook BHC Assisted Living Placement Services and IG @brunsonhealthcare

12:08:13     From  Diane Richardson   to   All panelists : hello from Diane Richardson RN from Old Dominion Home Care

12:08:20     From  SUSAN I WRANIK : Hi all!  Susan I. Wranik, speaker/educator and speech-language pathologist treating neurogenic speech, memory and swallowing issues related to Parkinson’s, ALS, the dementias, and will-to-live.  Speaker programs, staff training, family consultation. SpeakSkill LLC  www.speakskill.com; susan@speakskill.com  301 520 2332

SOS:  Here to Help™

12:08:22     From  Melanie Mattingly : Hello Everyone, Melanie Mattingly with Preferred Living Solutions, a private care management company in Wake County NC.  919-554-0675.  www.preferredlivingsolutions.com

12:08:39     From  Alexandra Johnson : Happy Boss's Day Cathy! Cathy an Kate are awesome!!

12:08:55     From  Kristy Kennedy   to   All panelists : Thanks for this session. Nate Salisbury Sunrise Senior Living

12:09:12     From  Melanie Hansen   to   All panelists : Hello! Melanie Hansen here, Director of Community Relations, Alexandria and Arlington Clusters, Sunrise Senior Living. 703-408-8836. melanie.hansen@sunriseseniorliving.com.

12:09:13     From  Kristy Kennedy : Happy Anniversary Kate!

12:09:37     From  Jill Berkman   to   All panelists : Hello! Jill Berkman here. Now with Montcordia Care Management and Home Care.  Jill.Berkman@Montcordia.com. 240-517-5003. Concierge home care on another level! 

12:09:45     From  Terry Gross : WOW! Congratulations ladies on your anniversaries!

12:10:20     From  Marie Woodard : Marie Woodard from Mid-Atlantic Chapter Aging Life Care Association - www.aginglifecare.org to find Aging Life Care Profressionals in your geographic area. 

12:10:41     From  Jennifer Brown : Hi.  Jennifer Brown - Community Relations Manager - Seabury Resources for Aging - jmbrown@seaburyresources.org - We provide Care Management services through the DMV.  We are hiring Care Managers.   Contact me!

12:11:05     From  Kathleen Wagner : Hi, Jennifer!!!

12:12:07     From  Brad Clearfield : Happy Friday Everyone! Brad Clearfield with Horizons Healthcare, 703.989.0906, Bradclearfield@gmail.com

12:12:38     From  samaneh fahimi   to   All panelists : Hello everyone,  Sammy Fahimi at Great Falls Assisted Living, Full Memory Care Community. email: sfahimi@greatfallsassistedliving.com--571-251-8921

12:12:59     From  Mark Asch : Hello All....Happy Case Management Week!  this is Mark Asch with Right At Home, a licensed home care agency providing caregivers to assist with the non-medical home care to help keep clients thriving at home. We have offices all around the DMV...I represent Montgomery County, Prince George's County and parts of Baltimore   301-255-0066 office   410-292-2405 Direct   email: mark@rightathomemd.net

12:13:03     From  Olive Freeman : Happy Friday  everyon!, From Olive Freeman Senior Care Management Advocate 

12:13:20     From  Kelly Halteh   to   All panelists : Hi everyone,

12:13:30     From  Meryl Schaffer : I believe that celebrating an anniversary at a job equates to loyal, devoted wanted & needed employees.

12:13:36     From  Alexandra Johnson : Happy Case Management Week VHC!

12:13:45     From  Kelly Halteh   to   All panelists : This is Kelly Halteh from Chesterbrook Residences.  Happy Friday

12:14:06     From  Gloria Larson-Jadali : Happy Friday  Gloria Larson-Jadali  Caring Considerations 

12:14:59     From  Terry Gross   to   All panelists : Steve, if we are in the current directory do you contact us to renew or do we have to be proactive about contacting you?

12:15:02     From  Tarik Marshall   to   All panelists : Happy Friday all!  Tarik Marshall with Oasis Senior Advisors serving Montgomery and surrounding counties.  TMarshall@YourOasisAdvisor.com  - 301.678.8900

12:15:34     From  Terry Gross   to   All panelists : Can I get a copy of the current directory? I don't even know what it looks like. Thanks.

12:15:37     From  Ellen Pincus : James your case managers are the best!!!! Cavalier Home Health appreciates all you do!!!

12:15:38     From  Tarik Marshall : Happy Friday all!  Tarik Marshall with Oasis Senior Advisors serving Montgomery and surrounding counties.  TMarshall@YourOasisAdvisor.com  - 301.678.8900

12:15:48     From  Nora Kraidman   to   All panelists : Hello from Sin City.  Nora Kraidman MS, CCM with Nevada Senior Services.  The only Non-Profit Adult Day Care Centers in Nevada.

12:15:49     From  steve gurney : For information on the senior resource guide and you can see a digital edition http://www.vhcsrg.com/

12:16:07     From  Mary Ellen Knecht : Give our best to Ruth!

12:16:20     From  Shelia Ramsey-Caldwell : Hello All, Shelia Ramsey-Caldwell, Home for Precious Gems ALF, www.homeforpreciousgems.com 301-275-3766.

12:16:45     From  Gail Hubberman : Hi All, Gail Hubberman with MarketPro Homebuyers. We assist seniors who permanently need to leave their home due to medical or financial reasons. We will buy their home, close on their timeline and handle packing, moving and final clean out. This hassle free option eliminates the stress that comes with needing to sell a home. www.marketprohomebuyers.com ghubberman@marketprohomes.com 301-337-4703

12:18:02     From  Laurie Tomasello : Hi all from Laurie Tomasello at Right at Home Homecare!  Great to see everyone! Ltomasello@rightathomenova.com 703-538-4585 x 102

12:18:29     From  Matrona Busch : Hello from Matrona Busch at Oasis Senior Advisors helping families navigate all the wonderful options for Independent Living, Assisted Living, and Memory Care. MBusch@YourOasisAdvisor.com; 703-638-8629

12:19:30     From  Jennifer Late : Hello everyone from Jennifer Late, Digital Marketing Strategist for Lifecare Affordability Plan, https://lifecareaffordability.com/, jlate@seia.com

12:20:19     From  Steve Lahn : Steve Lahn-Advanced Nursing + Home Support.  We provide the entire continuum of care from a simple companion all the way to RN skilled care in the safety of your home or community.  We are the only agency in Montgomery County to receive the 2020 award for Leadership in Excellence which puts us in the top 15% of agencies in the country.  Reach out any time at steve@advancedhomesupport.com or 301-661-4327

12:20:25     From  steve gurney : Here is the media kit for the VHC Senior Resource Guide http://www.vhcsrg.com/uploads/1/3/3/1/13315113/virginia_hospital_center_senior_resource_guide.pdf

12:20:30     From  Tiffany Richards   to   All panelists : Hello Everyone!  Tiffany Richards from Home Instead Senior Care in Annandale, VA.  tiffany.richards@homeinstead.com, 703-750-6644

12:20:32     From  Mariam Nasseri Pelletier : Mariam Nasseri Pelletier with SilverStay.  SilverStay has built a network that consists of Hospital Systems, Skilled Nursing, and Assisted Living Facilities which allows us to work quickly to find safe and affordable assisted living options for patients when needed. We have been successful in placing patients with challenging budgets as well as those with difficult behaviors. Our goal is first and foremost patient safety but also to decrease length of stay and readmission rates. 443-995-0454.  We serve DC, MD and VA

12:20:44     From  Queenie Kemmerer : Hello everyone, Queenie Kemmerer Founder/Owner Home Marketing Services for Seniors (HMSS) www.hmss-usa.com 703-476-2260

12:20:48     From  Mariam Nasseri Pelletier : Mariam@SilverStay.com

12:20:53     From  Kate Chutuape : https://sitemanager.acsysinteractive.com/vSiteManager/VirginiaHosp/Public/Upload/2020/VHHA Meenan With Cover.pdf

12:20:57     From  Scarlett Huang : Happy Case Management Week VHC team! Thank you for all you do. GMU Alumni "air hi-five" to James!!!

12:21:16     From  Kate Chutuape : You may be interested in the link above - nice article about work that James and team did in the community 

12:22:03     From  Gregory Wagner : Hello All, Gregory Wagner with Seabury Resources for Aging.

12:22:54     From  Meryl Schaffer : I had the unfortunate experience of having a compound fracture of my left ankle & spending 9 days at MedStar Washington Hospital Center., during the 1st week of June.  Case Management stepped in on hospital  day# 3 & made sure that  I knew they were ready to help me as I was going to have to transition out of the hospital.  I was lucky to have a great plan in place, as I spent 3 months having to sit on a couch.  What a great feeling of knowing that others were concerned about my wellbeing.  Hats off to the case management departments of all hospitals.

12:24:19     From  Kate Chutuape   to   All panelists : Steve - here's a question that was texted to me: How do case managers typically work with geriatric care managers? 

12:25:05     From  steve gurney   to   Kate Chutuape(Privately) : ok - if I miss this one - just jump in and share it! that will be a nice dynamic!

12:25:06     From  Prima McGrew   to   All panelists : Hi from Prima McGrew at Cavalier Home Health! Happy Case Management Week! We appreciate all that you do!!       www.cavalierhomehealth.com      Prima@cavalierhomehealth.com                            703-872-7520

12:25:19     From  Kate Chutuape   to   steve gurney(Privately) : will do

12:25:26     From  steve gurney : Hi from Prima McGrew at Cavalier Home Health! Happy Case Management Week! We appreciate all that you do!!       www.cavalierhomehealth.com      Prima@cavalierhomehealth.com                            703-872-7520

12:28:59     From  Susan Infeld : Greetings from Susan Infeld RN BSN FCN, Parish Nurse, St. John Neumann Catholic Church, Reston, VA

12:29:18     From  Karen Brody : Hello from Karen Brody at Right at Home! I miss seeing all of you and would love to hear from you.  Email me at kbrody@rightathomenova.com Thank you to all the case managers!

12:30:03     From  Ada Horsfall Lifematters   to   All panelists : Ada Horsfall from Lifematters Home care, Skilled nursing, Care management and Friendly visitor services. ahorsfall@lifemattersusa.com 301-615-0616

12:31:00     From  steve gurney : https://myaidin.com/

12:33:13     From  steve gurney : Ada Horsfall from Lifematters Home care, Skilled nursing, Care management and Friendly visitor services. ahorsfall@lifemattersusa.com 301-615-0616

12:34:06     From  Mary Ellen Willson : Mary Ellen Willson here - nice presentation! Thanks! Visiting Angles Home Care for Seniors.

12:34:46     From  Mary Ellen Willson : maryellen@visitingangelsmd.com

12:35:02     From  Mary Ellen Willson : 301-355-6578

12:35:04     From  Pamela Silberman-Mills : Sign up for the next Alzheimer’s disease and dementia education class towards credentialing as a Certified Dementia Practitioner.  Learn the best practices, differentiating yourself and the services you provide. Saturday November 7th and Sunday, November 8th 1pm to 7pm.  

Register at: https://www.eventbrite.com/e/alzheimers-disease-and-dementia-care-training-tow-tickets-123724620671

12:35:22     From  SUSAN I WRANIK : HAPPY CASE MANAGEMENT WEEK to all case managers.  Thank you for all you do!

12:36:42     From  Monica Frishman   to   All panelists : My experience working with VHC Case Management has been a pleasure.   Everyone is very professional and nice.  MDs also praise VHC very highly.  Great to have such a great hospital in our area.  

12:37:17     From  Mary Ellen Willson : Join our Wellness Workshops! Or our Coffee Chats! https://conta.cc/3nUmkeG

12:37:32     From  Carol Browne   to   All panelists : Carol Browne CRNP-Rejuvenation ALF. We love referrals.

12:38:39     From  Carol Browne   to   All panelists : Carol Browne- Happy Case Management week - Case Managers.

12:39:24     From  Mary Ellen Willson : Next Coffee Chat is with Pamela Silberman-Mills - we will be discussing Sundowning.

12:42:12     From  Kristy Kennedy   to   All panelists : What are the top reasons for readmission at VHC?

12:43:13     From  steve gurney : From Monica Frishman to All Panelists:  12:36 PM

My experience working with VHC Case Management has been a pleasure.   Everyone is very professional and nice.  MDs also praise VHC very highly.  Great to have such a great hospital in our area.  

12:43:27     From  steve gurney : From Carol Browne to All Panelists:  12:38 PM

Carol Browne CRNP-Rejuvenation ALF. We love referrals.

Carol Browne- Happy Case Management week - Case Managers.

12:45:42     From  Alice Whitfield : Hi Ottilie Lee-DHSpPrince Georges County ottilie.lee@maryland.gov

12:49:06     From  Monica Brunson   to   All panelists : Thank you for answering my question Mr. Meena. Excellent numbers on readmits. Would love to talk with you about referrals to smaller ALFs in your area. info@brunsonhealthcareconsultants.com 410-935-0232

12:55:45     From  SUSAN I WRANIK : Thank you, Steve!  Great program! Thank you to our sponsors and our speaker! Urah!

12:57:31     From  Mary Moeder : Great program. Thank you Steve, James and the sponsors. 

12:57:42     From  Mary Ellen Knecht : Thank you, Steve and James! Echo Susan's great program! Mary Ellen meknecht@medteam.com

12:57:44     From  Monica Frishman   to   All panelists : Monica with AMEDISYS -  202-731-2048Please don't hesitate to reach out if you need Home Health Care in the DC, MD and Southern VA areas.  We also service all the East coast from Florida to NYC.

12:58:52     From  Beverly Jacoby : Many thanks Steve and James for today's program!  Excellent information.   

12:58:58     From  Tarik Marshall : Thank you Steve for the program today.  Excellent!

12:59:26     From  Stephanie Lawrence : Thank you for a great program!  Stephanie Lawrence at Arleigh Burke Pavilion, The Sylvestery and Vinson Hall Retirement Community Stephaniel@vinsonhall.org

12:59:38     From  Monica Frishman   to   All panelists : Yes, thank you, Steve!  

12:59:40     From  ABIOLA BAJERE : Thank you so much James and the rest of the staff at VHC for a great job.  Thanks Steve for a great program.  

12:59:47     From  SUSAN I WRANIK   to   All panelists : Personal to Steve:  you're in good hands when you're working with a Marine!

12:59:57     From  Queenie Kemmerer : Thank you Steve and James, I agree a great program today, Thank you !!!

13:00:45     From  Ellen Pincus : Thank you Steve and James! Very helpful information and much appreciated

13:03:34     From  Teresa Berger : Thank you for great information!

13:04:32     From  Ada Horsfall Lifematters   to   All panelists : Thank you so much for this insightful presentation!

13:04:48     From  Greg Eoyang : Are you seeing any trends for Remote Patient Monitoring solutions?

13:05:13     From  Meryl Schaffer : Phenomenal program.  Glad to hear about how the level of importance of case management in hospital settings has grown.

13:05:42     From  Cathy Turner   to   All panelists : At VHC we have a program called Safe Transition for Hospital Patients where anyone discharged from our hospital can get the Philips Lifeline Medical Alert for 2 months at no cost 

13:06:25     From  Olive Freeman : From Olive, I am on board with the great acknowledgments of this session!!  Thanks to Steve and the great Panelists.

13:10:50     From  Cathy Turner   to   All panelists : If anyone has questions about any of the programs or services offered through the Senior Health Dept at VHC please e-mail seniorhealth@virginiahospitalcenter.com

13:11:09     From  Laura Daly : Thank you so much for a very information session, Steve and James.  Very helpful!  

13:15:34     From  Donna Fuller   to   All panelists : This was invaluable.  Thank you so much for your time in hosting this great session.  

13:16:31     From  Kristy Kennedy : Extremely helpful. Thanks Steve and James.