Miscommunication or Missed Communication The Challenges of Hearing Loss

The continuum of deafness and hearing loss and how to recognize this invisible disability in patients The communication challenges that hearing loss presents and which communication strategies are most effective The differences between interpreters and CART writers Useful apps for communication in medical settings, especially when COVID masks are mandated 

Bonnie B. O’Leary
Certified Peer Mentor and Hearing Loss Support Specialist
Outreach Manager
Northern Virginia Resource Center for Deaf and Hard of Hearing Persons
10467 White Granite Drive, Suite 312, Oakton, VA  22124
boleary@nvrc.org

703-352-9055 x 106 (V)  
571-350-8656 (VP)  
703-352-9056 (TTY)  
703-352-9058 (FAX)
www.nvrc.org 

Powerpoint: Gurney Sr Alliance Feb 2024 Healthcare Professionals presentation.pdf

Chat Transcript

08:33:14     From Steve Gurney - ProAging Community : https://www.seniorservicesalliance.net/

08:36:07     From Karen Brutsche  to  Hosts and panelists : Hi Bonnie!

08:36:58     From jonathan morris  to  Hosts and panelists : Wanted to check in but can stay this week.  multi tasked on meetings

08:37:52     From Stephanie Rousseau : Can you all see me?

08:40:52     From Steve Gurney - ProAging Community : To empower deaf and hard of hearing individuals and their families through education, advocacy and community involvement https://nvrc.org/

09:02:18     From Joan Green  to  Hosts and panelists : I’d love a copy of this powerpoint. Fantastic info.

09:02:45     From sandi mobry : I would like copy of slides presentation. Thank you

09:02:55     From Ruth Kershner  to  Hosts and panelists : I would like a copy of her powerpoint. ruth.kershner@montgomerycountymd.gov

09:03:19     From Stephanie Rousseau : Good morning! Stephanie Rousseau, from Mason, Ohio 513-348-5008, steph_rousseau@yahoo.com. providing services in health care to allow you the freedom to choose the doctor or dentist of your choice nationwide.  We help you to reduce the cost of your health care without reducing the quality of the care.  We also serve those  on Medicare, we provide identity theft/fraud protection, security and automation with cameras and medical alert. I look forward to doing a 1:1 with you to see how I may be able to help you.   I would like a copy of the slides

09:06:21     From Joan Green : Greetings! This is Joan Green. My passion is helping people of all ages and abilities to leverage tech’s benefits to overcome challenges related to communication, cognition, literacy, learning and getting things done. www.innovativespeech.com. I offer a Get Going with Google courses and and ElderTech Advisor training courses twice a year in addition to frequent webinars. I also provide 1:1 support. To set up a free phone consult, just go to this link and I will give you a call? https://calendly.com/joangreenslp/15-minutes.

09:07:19     From Myra Johnson  to  Hosts and panelists : I would like a copy of the slides: myramsw@yahoo.com

09:09:39     From Laura Heinrich  to  Hosts and panelists : Can you put the names of the apps in the chat please?

09:11:23     From Joan Green : Some of the AT centers, https://at3center.net/state-at-programs/, are “in the know” of hearing assistive technologies, but not all are. Please reach out to me if you know of audiologists in the DMV who are avaialble to help people learn about options for mild to moderate loss if they aren’t wanting to invest in hearing aids. Joan@innovativespeech.com.  Thanks!

09:13:37     From Deb Guy : Are you familiar with “Voice Lift” from Shure technology? It is multiple microphones in one large device that lifts voices out to speakers.  Would this really be helpful for ‘hard of hearing’ participants in our classroom?

09:17:22     From Audrey Tillery : Hello I am a Resident Service Coordinator and would like to know if I could bring a small group of residents to view the Device Demonstration Room?

09:17:49     From Steve Gurney - ProAging Community : Deaf and Hard of Hearing Unit (DHHU) https://dors.maryland.gov/consumers/specialized/deaf/Pages/default.aspx

09:18:11     From Bonnie O’Leary  to  Hosts and panelists : Debbie Jones  djones@nvrc.org

09:18:21     From Steve Gurney - ProAging Community : From Bonnie O’Leary to All Panelists 09:18 AM

Debbie Jones  djones@nvrc.org

09:18:30     From mary busse : Is it true that getting hearing aids early in the hearing loss process it optimal?  I understood something about hearing loss being in the nerve endings in the brain, not just in the ear.

09:18:48     From Steve Gurney - ProAging Community : Stephanie Rousseau 09:16 AM 

I would to have a copy of the slides.  send to steph_rousseau@yahoo.com  Thanks

09:19:36     From Audrey Tillery : I would like the power point please lockwoodsc@lockwoodhouseapts.com

09:19:47     From Steve Gurney - ProAging Community : Otter.ai

09:20:02     From Steve Gurney - ProAging Community : Google Play store for Google Live Transcribe

09:21:19     From Meryl I Schaffer : Close captioning has become a major part of my zoom life.

09:22:20     From Joan Green : Here is how you can learn about captioning on iPhones with iOS 17- https://support.apple.com/guide/iphone/display-subtitles-and-captions-iph3e2e23d1/ios#:~:text=Go to Settings > Accessibility > Subtitles,turn on Closed Captions + SDH.

09:23:31     From Meryl I Schaffer : I just paid 7K for new hearing aids.  The over -the-counter hearing aids are pretty much amplifiers per  commentary of my hearing doctor.  All of their patients that tried them, returned them.

09:23:55     From Joan Green : Here is info about captioning on Android phones- https://www.android.com/accessibility/audio/

09:24:59     From Meryl I Schaffer : I was able to use the loop at their office. It is phenomenal.

09:25:52     From Steve Gurney - ProAging Community : What is tinnitus? https://www.nidcd.nih.gov/health/tinnitus#:~:text=Tinnitus (pronounced tih-NITE-,such as roaring or buzzing.

09:26:21     From Steve Gurney - ProAging Community : American Tinnitus Association’s https://www.ata.org/

09:27:29     From Meryl I Schaffer : I know somebody who has chronic tinnitus & the only thing that has helped her is hearing aids.

09:34:19     From Joe Sperling-Protectionist- Feel Good : Maybe that early dining to avoid noise is how the "Early Bird Special" got started...

09:36:30     From mary busse : It occurs to me that thehat  difference between vision loss and hearing loss is you have more control over visibility loss. It is not as dependent of the behavior of other people.

09:40:20     From Steve Gurney - ProAging Community : https://www.evelyn.co.uk/

09:41:09     From deb merriner : Thank you so much for this very valuable info, everyone.  Looking forward to making an appointment with Debbie.

09:41:40     From Stephanie Rousseau : Thanks so much.  It was a great presentation

09:42:32     From Audrey Tillery : Thanks so much for the information. I learned a lot!

09:42:38     From Martha McClelland : Great information!  Thank you MarthaMMcClelland@gmail.com

09:43:09     From Myra Johnson : Excellent presentation!

09:43:27     From sandi mobry : thank you