Posted by Positive Aging SourceBook on 03/11/2021

Amazon CareHub and Voice Tech for Older Adults with Dr. Galina Reitz


Amazon has rolled out the Care Hub, a set of FREE Alexa features you can use to remotely check in on older relatives in their homes. Join us for a discussion on this platform and other innovations in voice technology that can help older adults and their families. 

Dr. Galina Reitz is the Faculty Program Director for the BSIS at the Universities at Shady Grove. Dr. Reitz joined the iSchool after 12 years as a faculty member and administrator at UMBC (University of Maryland Baltimore County). Dr. Reitz has presented her research at venues around the country and internationally, as well as consulted with technology companies on the design of new devices for older persons. Dr. Reitz has published on various topics including Voice Technology in Supporting Older persons with cognitive impairments, Person-Centered Technology and Quality of Life, Narratives of Older Adults with Mild Cognitive Impairment, Supporting Caregivers and Care Recipients after the Onset of Cognitive Impairment with Home Based Technology. Most recently Dr. Reitz was awarded a three-year NSF Grant to explore Negotiating Cyber Systems Access for Older Adults with Mild Neurocognitive Disorder. In addition to research Dr. Reitz is focused on the development and continuous enhancement of all aspects of academic programming and continuing to establish community partnerships that support career pathways for students.

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Chat Transcript

12:05:50     From  Miriam Zucker   to   All panelists : Miriam Zucker www.directionsinaging.com

12:06:23     From  Jessica Williams : Hi all!  I provide hands-on professional organizing services across the DMV area. My favorite population is seniors, whether they are downsizing, moving or trying to right-size to make their homes safer to live-in.  Recently, I have also been helping clients coordinate their cross-country moves without them present due to COVID. Let’s connect!

12:06:36     From  Steve Gurney - ProAging Sourcebook : Maryland https://lp.constantcontactpages.com/cu/Dj6Fmk3/mdrelay

12:06:48     From  Jessica Williams : OOPS!  Jessica Williams, Clutter Doctor 757-999-2664 Jessica@clutterdr.com www.clutterdr.com

12:07:16     From  Jocelyn Houser : Good afternoon.  Jodie Houser, Evidence Based Programs Coordinator for Prince William Area Agency on Aging.  jhouser@pwcgov.org   571-241-3925

12:07:27     From  Steve Gurney - ProAging Sourcebook : From Miriam Zucker to All Panelists:  12:05 PM

Miriam Zucker

Miriam Zucker www.directionsinaging.com

12:07:45     From  Estella Davis   to   All panelists : Hello everyone!

12:07:48     From  Steve Gurney - ProAging Sourcebook : From Cheryl Walsh to All Panelists:  12:04 PM

Good afternoon from Mass.

12:07:50     From  Loretta Shacklett   to   All panelists : Loretta Shacklett CSA Simplify Senior Living  610-888-2872 Holistic Senior Home Care serving Eastern Montgomery, The Main Line, Chestnut Hill, PA.  https://wwww.simplifyseniors.com  Loretta@simplifyseniors.com.  I am presently hiring part time employess with a similar background and in my geographical area.

12:07:56     From  Estella Davis   to   All panelists : Estella J. Davis, MHA, CRS-A/D

Lead VAAACares Health Coach

Care Transition Intervention Program

Human Services Caseworker

O: 703.792.4031| WC: 571.264.5453

edavis2@pwcgov.org 


Prince William Area Agency on Aging

5 County Complex Ct., Ste., 240 Woodbridge, VA 22192

www.pwcgov.org/aging|Facebook|Twitter|YouTube|Flickr

12:08:35     From  Virginia Davies   to   All panelists : Virginia Davies, Assistant Manager at MacBrownell Adult Day Center with Loudoun County Area Agency on Aging.

12:08:41     From  Austin Caton   to   All panelists : Greetings Kerr-Tar AAA and a certified ASL interpreter!

12:08:58     From  Jessica Williams   to   All panelists : Wow!  That is really interesting, Jenny Pearson!

12:09:05     From  Ada Horsfall Lifematters   to   All panelists : Jenny very interesting facts!

12:09:08     From  Steve Gurney - ProAging Sourcebook : From Austin Caton to All Panelists:  12:08 PM

Greetings Kerr-Tar AAA and a certified ASL interpreter!

12:10:03     From  Kate Chutuape : https://www.varelay.org/

12:10:10     From  Steve Gurney - ProAging Sourcebook : From Estella Davis to All Panelists:  12:07 PM

Estella J. Davis, MHA, CRS-A/D

Lead VAAACares Health Coach

Care Transition Intervention Program

Human Services Caseworker

O: 703.792.4031| WC: 571.264.5453

edavis2@pwcgov.org 


Prince William Area Agency on Aging

5 County Complex Ct., Ste., 240 Woodbridge, VA 22192

www.pwcgov.org/aging|Facebook|Twitter|YouTube|Flickr

12:10:41     From  Margi Helsel-Arnold : Happy Early sign of Spring! Margi Helsel-Arnold, Geriatric Care Counseling, ALCA member

12:11:01     From  Vincent Kobayashi   to   All panelists : We are going to be putting in an ASL chat space in our virtual village with the next update to our VillageSpaces app (iOS & Android)

12:11:09     From  Ada Horsfall Lifematters   to   All panelists : Ada Horsfall (MD), Director of Care Management at Lifematters. 301-615-0616 ahorsfall@lifemattersusa.com Lifematters is a home care company providing care management, homecare and social engagement concierge services in DC, MD & VA for seniors and adult children. Looking to hire a self-motivated care manager

12:11:14     From  Jennifer Brown : Hi - What a beautiful day!!  Jennifer Brown - Community Relations Manager - Seabury Care Management - Seabury Resources for Aging - 202-364-0020 - jmbrown@seaburyresources.org

12:11:39     From  Steve Gurney - ProAging Sourcebook : Miriam Zucker 12:11 PM 

I am based in NY, if someone needs such a resource in the NY area, happy to share:914-636-7347.

12:11:52     From  Stephanie Martirani   to   All panelists : In California too https://californiaphones.org/

12:12:17     From  Leonie Nowitz   to   All panelists : Leonie Nowitz,, Care Manager and Social worker

12:12:38     From  Jenny Pearson -Maryland Relay : Thank you all for your enthusiasm! If you would like to connect with me, feel free to call at 443-280-4535 or email me at Jennifer.pearson@maryland.gov!

12:12:59     From  Leonie Nowitz   to   All panelists : in New York City--feel free to contact at nowitzleonie@gmail.com for any resources needed

12:13:05     From  Leonie Nowitz   to   All panelists : in this neck of the woods.

12:13:13     From  Maureen Tyra : Thank you for this presentation! Maureen Tyra, LCSW, Tandem Careplanning home care agency of Los Angeles. mtyra@tandemcareplanning.com.

12:13:31     From  Steve Gurney - ProAging Sourcebook : From Leonie Nowitz to All Panelists:  12:13 PM

in New York City--feel free to contact at nowitzleonie@gmail.com for any resources needed

in this neck of the woods.

12:13:42     From  Steve Gurney - ProAging Sourcebook : From Leonie Nowitz to All Panelists:  12:12 PM

Leonie Nowitz,, Care Manager and Social worker

12:13:54     From  Steve Gurney - ProAging Sourcebook : From Stephanie Martirani to All Panelists:  12:11 PM

In California too https://californiaphones.org/

12:14:17     From  Steve Gurney - ProAging Sourcebook : From Ada Horsfall Lifematters to All Panelists:  12:11 PM

Ada Horsfall (MD), Director of Care Management at Lifematters. 301-615-0616 ahorsfall@lifemattersusa.com Lifematters is a home care company providing care management, homecare and social engagement concierge services in DC, MD & VA for seniors and adult children. Looking to hire a self-motivated care manager

12:14:45     From  Stephanie Martirani   to   All panelists : 13 minutes in & already I have some new resources, thanks! I'm Stephanie Martirani, patient advocate, AgeSmartAdvocates.com in the San Francisco Bay Area

12:14:59     From  Christine Dolan   to   All panelists : Christine Dolan, C. Dolan & Associates, Daily Money Management, Financial Organizing, cdolanfinancial.com, christine@cdolanfinancial.om, 703-868-8664

12:15:23     From  Steve Gurney - ProAging Sourcebook : From Christine Dolan to All Panelists:  12:14 PM

Christine Dolan, C. Dolan & Associates, Daily Money Management, Financial Organizing, cdolanfinancial.com, christine@cdolanfinancial.om, 703-868-8664

12:15:34     From  Steve Gurney - ProAging Sourcebook : From Stephanie Martirani to All Panelists:  12:14 PM

13 minutes in & already I have some new resources, thanks! I'm Stephanie Martirani, patient advocate, AgeSmartAdvocates.com in the San Francisco Bay Area

12:18:38     From  Cathy Harrison : Hi All, Cathy Harrison Brightstar Care of Montgomery County-cathy.harrison@brightstarcare.com- our team provides private duty skilled nursing and personal care for infants to seniors. Open 24/7

12:18:48     From  Mariam Nasseri Pelletier   to   All panelists : Mariam Nasseri Pelletier with SilverStay. Call us when home is no longer a safe option. We are able to work with budgets. 443-995-0454. Mariam@silverstay.com

12:18:56     From  Jenny Pearson -Maryland Relay   to   Steve Gurney - ProAging Sourcebook(Direct Message) : Hi Steve, thanks so much for this opportunity! Something has come up and I have to jump off the call. I am so sorry! I will be around next week for more interaction!

12:18:56     From  Gene Poole   to   All panelists : Don’t use presenter mode

12:19:15     From  Steve Gurney - ProAging Sourcebook : From Mariam Nasseri Pelletier to All Panelists:  12:18 PM

Mariam Nasseri Pelletier with SilverStay. Call us when home is no longer a safe option. We are able to work with budgets. 443-995-0454. Mariam@silverstay.com

12:20:03     From  Rena Brinson   to   All panelists : Good morning everyone!

12:20:13     From  Steve Gurney - ProAging Sourcebook : From Rena Brinson to All Panelists:  12:20 PM

Good morning everyone!

12:20:20     From  gabriele hourticolon : Fascinating research, indeed - thank you! Gabriele Hourticolon, Certified E.O.L. support, hourticolon@gmail.com, 443-840-9044

12:21:44     From  Juanita Ross : Juanita Ross, Case Manager for Services for Older Refugees (Catholic Charities, MRS). Serving 60+ adults new to the U.S., (703) 454-4900.

12:21:58     From  Pam Luby   to   All panelists : I am the administrator of the Maryland Public Guardianship program with the Maryland Department of  Human Services.  We purchased 400 Echo Show 8's  for our clients in nursing homes and ALF's.  Our caseworker's use the Alexa App on their phones to connect virtually with their clients. These devices also reduce social isolation due to COVID because clients can listen to music, watch movies, etc.

12:22:13     From  Steve Gurney - ProAging Sourcebook : Galina will be sharing the slides, we will have recording, podcast and chat transcript as well!

12:22:27     From  Stephanie Swerdlow   to   All panelists : thank you

12:26:21     From  David - Personal Living Alert   to   All panelists : seems invasive

12:27:29     From  Pam Luby   to   All panelists : When you drop in, the screen will blur for 10 seconds to give the recipient the ability to decline.  You can also make a verbal announcement that you will be dropping in beforehand

12:30:03     From  Ellen Pincus : Good afternoon Ellen Pincus Cavalier Home Health 703-477-6252 epincus@cavalierhomehealth.com. We are a 5⭐️Skilled Home Health in VA. We have several specialty programs.

12:31:49     From  Catherine Campbell   to   All panelists : We had done a research study on technology for seniors and hosted a Business of Aging event on technology - all available on our website: www.stmarydevelopment.org

12:32:41     From  Steve Gurney - ProAging Sourcebook : From Catherine Campbell to All Panelists:  12:31 PM

We had done a research study on technology for seniors and hosted a Business of Aging event on technology - all available on our website: www.stmarydevelopment.org

12:34:18     From  Donald Clark : This is also very powerful for supporting people w/Developmental Disabilities.  I'm also interested on your feedback on the use of the new Echo Show 10  in combination of Care Hub which improves field of view during drop in video chats.  And "Amazon Frame" glasses which I hope integrates fall detection & automated alerts/sos calls in the future.

12:34:29     From  Sulena Long   to   All panelists : Hi Everyone, Sulena Long of SO UNIQUE Concierge LLC. We provide Aging-in-Place design consulting,  declutter/organizing and errand services for seniors and their families in the DMV area. Serving our fantastic senior clients and their families UNIQUELY is the ❤️ of our business. 

443-877-1493 text/call info@souconcierge.com www.souconcierge.com

12:34:43     From  Steve Gurney - ProAging Sourcebook : From Sulena Long to All Panelists:  12:34 PM

Hi Everyone, Sulena Long of SO UNIQUE Concierge LLC. We provide Aging-in-Place design consulting,  declutter/organizing and errand services for seniors and their families in the DMV area. Serving our fantastic senior clients and their families UNIQUELY is the ❤️ of our business. 

443-877-1493 text/call info@souconcierge.com

12:37:20     From  Catherine Campbell   to   All panelists : We have chosen to go in the direction of the AARP Foundation's Connect-2-Affect software system for Amazon Echo's and designed to work with Service Coordinators in affordable independent living housing communities.  You can go to the AARP Foundation site to check it out.  Dr. Reitz, are you familiar with the system?

12:39:59     From  Abu Bakarr Koroma   to   All panelists : Abubakarr Koroma, student university of Maryland, College Park. I am excited to be present on this discussion. Dr. Galina Reitz has been my amazing Lecturer at UMD. I remember one of the projects she assigned to us “Health Information Behaviors for the Senior Population”. The project goal is to gain experience on older people views and experience on their health information seeking needs and behaviors. For the past seven years, I have worked with ProMedica-HCR as Care Manager to provide care and personal assistance to the elderly population.  I am open to new challenges especially when it comes to helping the elderly. My e-mail is ksidique232@gmail.com.

12:41:04     From  Steve Gurney - ProAging Sourcebook : From Abu Bakarr Koroma to All Panelists:  12:39 PM

Abubakarr Koroma, student university of Maryland, College Park. I am excited to be present on this discussion. Dr. Galina Reitz has been my amazing Lecturer at UMD. I remember one of the projects she assigned to us “Health Information Behaviors for the Senior Population”. The project goal is to gain experience on older people views and experience on their health information seeking needs and behaviors. For the past seven years, I have worked with ProMedica-HCR as Care Manager to provide care and personal assistance to the elderly population.  I am open to new challenges especially when it comes to helping the elderly. My e-mail is ksidique232@gmail.com.

12:41:18     From  Gene Poole   to   All panelists : There’s a good reason for not calling 911: needs location information which probably is not available through Amazon

12:43:55     From  Karen Latimer : the glasses would be great if there was an OCR skill for reading.

12:43:59     From  Gene Poole : Most of these peripherals are not suitable for elderlies.  They have enough difficulty just using Echo speakers/shows.  Take it from me.  I provide IT assistance to seniors at our retirement community.

12:45:14     From  Jessica Williams : I wonder how close the user has to be to their Alexa device in order for Alexa to hear them call out to it

12:45:59     From  Gene Poole : Depends on how loud one can shout and also how much background noise is around to obscure commands

12:46:25     From  Karen Latimer : I discovered it worked from the bathroom to the bedroom, even with the shower on!

12:50:20     From  Gene Poole : Be careful recommending diffusers for folks with asthma

12:52:51     From  Catherine Campbell   to   All panelists : We are one of two pilot organizations in Ohio doing the AARP program - it mirrors the CareHub

12:53:51     From  Catherine Campbell   to   All panelists : Steve you are correct - this is how the Service Coordinators are interacting with it

12:55:20     From  Joel Shapira   to   All panelists : Thanks, Steve and Galina. Glad to be able to join you today and looking forward to talking with you both more. I have an idea about something we might try with a group of villages.

12:55:58     From  Stephanie Swerdlow   to   All panelists : MISTAKE

12:56:14     From  Ann Burke   to   All panelists : Ann Burke

12:56:41     From  Joel Shapira   to   All panelists : Realized my Zoom name may be associated with my partner. It’s Joel Shapira.

12:56:54     From  Ann Burke   to   All panelists : Ann Burke Vice President Client Services Jewish Family Service of the Cincinnati Area asuttonburke@jfscinti.org

12:57:02     From  Steve Gurney - ProAging Sourcebook : From Ann Burke to All Panelists:  12:56 PM

Ann Burke Vice President Client Services Jewish Family Service of the Cincinnati Area asuttonburke@jfscinti.org

12:57:59     From  Stephanie Swerdlow   to   All panelists : Privacy issues are so important.  Does the older adult understand what they are agreeing to

12:58:39     From  Joanne Johnson   to   All panelists : Some communities do not allow cameras but will allow echo

12:58:55     From  Steve Gurney - ProAging Sourcebook   to   Catherine Campbell and all panelists : WOW I WOULD LOVE TO HAVE YOU ON ONE OF THESE DISCUSSIONS CAN YOU EMAIL ME STEVE@PROAGING.COM

13:00:16     From  Louis Tenenbaum : Thanks Steve and Doc,  great program!

13:02:37     From  Estella Davis : Just a funny tidbit my alexa was trying to answer but said "I don't know that" lol

13:16:21     From  Sid Blair   to   All panelists : Thanks so much.


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